Looking Ahead: Corporate Facilities Management in 2026

January 5, 2026

Reflecting on the corporate office FM landscape

As we enter 2026, it is a useful moment to reflect on a period that has brought greater clarity to the corporate office facilities management sector.

Long-standing pressures across cost, talent, compliance and service expectations have increasingly shaped decision-making throughout 2025. These challenges are not new, but organisations have become more deliberate in how they respond to them. In many cases, businesses chose to pause, refine or extend arrangements rather than immediately go out to market, reflecting a desire for stability, continuity and greater certainty.

Within this environment, hybrid working has changed how performance is judged in the corporate office. When people are on site less frequently, the quality and consistency of the workplace experience become more visible. Reliable delivery, transparency and strong, people-led service models matter more than ever, and clients are clearer about what they value. The market continues to reward providers who focus on doing the fundamentals well and building trusted relationships, rather than pursuing complexity or innovation without clear purpose.

Against that backdrop, the role of data, AI and insight became more defined.

The practical impact of data, AI and insight

At Anabas, we have seen first-hand how data and AI can add real value when they are applied thoughtfully and with purpose. Over the past year, we have focused on using insight to strengthen day-to-day decision-making, improve visibility across our operations and support our teams in delivering a more consistent service.

Our experience has reinforced a simple principle. The most effective use of AI is not about replacing people or overcomplicating delivery. It is about removing friction, improving the quality of information available and enabling quicker, more informed decisions. When used in this way, insight becomes a practical tool that supports service quality and enhances the customer experience.

What has become clear to us is that tools only deliver value when they are implemented with intent and supported by strong leadership. Where data, insight and human judgement are brought together, the result is better outcomes for our clients and a more empowered, engaged workforce. That balance has been a key contributor to our performance and progress through 2025.

Anabas in 2025

2025 was a year of steady and positive progress for Anabas. We achieved over 16% growth through new client wins, but just as importantly through organic growth with existing clients. Clients continued to expand their partnerships with us, trusting us to support evolving requirements and increasingly complex workplace environments.

That growth did not happen by chance. It is the result of long-term relationships, open collaboration and a shared commitment to continuous improvement. We see our role as an extension of our clients’ teams, working alongside them to deliver consistent, high-quality outcomes rather than transactional services.

One of the highlights of the year was being recognised as Corporate Partner of the Year at the P&FM Awards, alongside our client UCB. That recognition was particularly meaningful because it celebrated partnership in its truest sense.

What success looks like in 2026

Looking ahead, I believe the FM market will continue to diverge. Demand will continue to grow for FM partners who understand workplaces as dynamic environments where culture, wellbeing, sustainability and performance are closely connected. At the same time, commoditised services will remain under pressure, driven by procurement-led decisions and cost constraints.

Success in 2026 will be defined by integration. Integration of hard and soft services. Integration of insight and action. Integration of FM into the wider business strategy of our clients. FM leaders will need to operate confidently at both an operational and strategic level, translating insight into measurable value.

Entering 2026 with confidence

We enter 2026 focused on delivering consistent, high-quality facilities management within the corporate office sector. Our priority remains clear. Supporting our clients, investing in our people and building long-term partnerships grounded in trust and accountability.

Facilities management continues to play a strategic role in how organisations support their people and operate effectively. Our focus in 2026 is on doing the fundamentals exceptionally well and continuing to grow through strong, collaborative partnerships.